What We Do

We operate on a success-based fee model for disputes, meaning you only pay us a small percentage of the savings or refunds we recover on your behalf. This ensures that we are fully invested in getting the best possible outcome for your business. For some services, we may offer subscription-based pricing, where clients pay a small monthly fee for ongoing support and discounted rates on individual cases. For some services there is a flat fee which we will charge in cases like a contract review. This will be arranged on a case by case basis and clients will be informed up front.

Yes! We provide contract review services to help businesses avoid being locked into unfair terms. We review telecom contracts for hidden fees, unclear terms, and clauses that could negatively affect your business. Our goal is to make sure you understand exactly what you’re agreeing to and that your contract is fair and transparent. We can also work with a telecom provider to ensure they are legally and regulatory compliant.

Yes, we handle disputes with all major UK telecom providers, including mobile, broadband, and landline services. We also work with smaller telecom companies comply with law and regulation and can assist businesses dealing with telecom-related issues across a wide range of providers.

The timeframe for resolving a dispute can vary depending on the complexity of the case and the cooperation of the telecom provider. On average, disputes can take anywhere from a few weeks to several months. We will keep you updated throughout the process and work to resolve your case as quickly as possible.

We work with businesses of all sizes, from small sole traders to larger enterprises. Our services are tailored to the needs of each client, ensuring that whether you’re a small business or a larger one, you’ll receive personalized support to resolve your telecom disputes effectively.

If you’re experiencing issues with your telecom provider, the first step is to gather documentation, including contracts, bills, and any communication with your provider. Contact us with the details of your dispute, and we’ll evaluate your case to determine the best course of action. We’ll handle all communications with the provider and work on your behalf to resolve the issue.