The Telecoms Advocate
Telecoms contract review by the experts
We provide personalised specialised dispute resolution services for small to medium sized businesses throughout the UK. Telecoms contract review for businesses.
Telecoms contract review
contract termination and billing discrepancies
service and dispute escalation
What types of disputes does The Telecoms Advocate handle?
Billing Discrepancies
We help resolve issues such as overcharging, hidden fees, or incorrect charges on your telecom bills.
Contract Disputes
If you’re facing unfair contract terms, mis-selling, or being trapped in a contract that doesn’t reflect the agreed terms, we can assist in negotiating
Service Disruptions
We address problems like delayed service activation, porting delays, or failure to meet service level agreements.
Temination Charges
If your provider imposes excessive fees for ending a contract early, we work to reduce or eliminate these charges.
Dispute Escalation
For more complex cases, we escalate disputes to the appropriate regulatory bodies like Ofcom or ombudsman services on your behalf.
About Us
Telecoms Contract Review by the Experts, including Contract Review for Businesses
The Telecoms Advocate helps UK businesses address unfair practices by telecom providers. We specialise in contract reviews, dispute resolution, and billing error resolution, advocating for SMEs to ensure fair treatment. With success-based fees, we are invested in getting the best outcomes for your business. Let us protect your interests and simplify your challenges when dealing with, what is often a tough situation. Telecoms contract reviews that help your business.
Our Firm Will Fight for You
In an industry full of unfair trading practices, hidden charges and long term contracts, The Telecoms Advocate is here to help. Get in touch to find out how we can help your business with your Telecoms Contracts! We assess your telecoms contract to ensure you are getting the best value.
F.A.Q
Do you offer free consultations?
Yes, we offer free consultations to all potential clients. Contact us today to schedule your consultation.
How does The Telecoms Advocate charge for its services?
We operate on a success-based fee model for disputes, meaning you only pay us a small percentage of the savings or refunds we recover on your behalf. This ensures that we are fully invested in getting the best possible outcome for your business. For some services, we may offer subscription-based pricing, where clients pay a small monthly fee for ongoing support and discounted rates on individual cases. For some services there is a flat fee which we will charge in cases like a contract review. This will be arranged on a case by case basis and clients will be informed up front.
Can The Telecoms Advocate help with contract reviews before I sign with a telecom provider?
Yes! We provide contract review services to help businesses avoid being locked into unfair terms. We review telecom contracts for hidden fees, unclear terms, and clauses that could negatively affect your business. Our goal is to make sure you understand exactly what you’re agreeing to and that your contract is fair and transparent. We can also work with a telecom provider to ensure they are legally and regulatory compliant.
Does The Telecoms Advocate work with all types of telecom providers?
Yes, we handle disputes with all major UK telecom providers, including mobile, broadband, and landline services. We also work with smaller telecom companies comply with law and regulation and can assist businesses dealing with telecom-related issues across a wide range of providers.
How long does it take to resolve a dispute?
The timeframe for resolving a dispute can vary depending on the complexity of the case and the cooperation of the telecom provider. On average, disputes can take anywhere from a few weeks to several months. We will keep you updated throughout the process and work to resolve your case as quickly as possible.
Do you work with small businesses or only large companies?
We work with businesses of all sizes, from small sole traders to larger enterprises. Our services are tailored to the needs of each client, ensuring that whether you’re a small business or a larger one, you’ll receive personalized support to resolve your telecom disputes effectively.
What should I do if I have a telecom dispute?
If you’re experiencing issues with your telecom provider, the first step is to gather documentation, including contracts, bills, and any communication with your provider. Contact us with the details of your dispute, and we’ll evaluate your case to determine the best course of action. We’ll handle all communications with the provider and work on your behalf to resolve the issue.
Telecoms Contract Review - what does that include?
We review your telecoms contract and help you to navigate the legal aspects such as billing, overcharges, termination charges – and much more.
We provide expert dispute resolution services and advice to help you achieve the best outcome for your situation. Contact us today to schedule a free consultation for your telecoms contract review.
Client Reviews
★★★★★
“The Telecoms Advocate helped us escape an unfair and costly (£33k) contract with a major telecoms provider and the finance company that provided their leases. Their knowledge and practical guidance on how to respond were invaluable. We couldn’t have resolved it without their expertise.”
Spike Transport Services Ltd, Royston
Roy, Director
★★★★★
“The Telecoms Advocate helped us reduce our unfair termination fees by thousands. They were very helpful and I would highly recommend them!”
Naish Felts Ltd,
Salisbury
Charlotte, International Customer Services Manager
★★★★★
“James successfully helped us to exit a contract with our existing large national telecoms provider due to breach of contract with no termination fees which was a great result. We found James to be extremely easy to deal with a made the process extremely easy for what can be a very stressful experience. Would definitely recommend James and the telecoms contract review to other businesses in a similar position.”
Alec Vincent Director,
Vincent Tractors Ltd
★★★★★
“I cannot speak highly enough of this company. In 50 years of trading, it is probably one of the best and most transparent companies I have had the pleasure of dealing with. We felt that we were being ” had over” by a fairly large telecoms company, who unjustly tried charging us over 6k. The Telecoms Advocate became involved and took the case to CICAS. Not only was their claim dismissed but we were awarded compensation. Highly recommend.”
Roger Coates, M.I.M.I Principle
RM Services Ltd, Loughborough
Office Hours
Daily – 9:00 am to 5:00 pm
Sunday – 9:00 am to 11:30 am
Holidays – 9:00 am to 11:30 am
The Telecoms Advocate
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